Started with a very courteous phone call to arrange a visit to access the job, Jay arrived on time and was very polite and friendly. A very competitive quote was provided via email which I accepted and a date was fixed. Due to problems Jay actually arrived to do the job, punctual as usual, exemplary would be the word that I would use to describe the work that Jay carried out and I couldn’t be happier with the finished job. A totally professional outfit, unlike many out there, totally recommend them and would have absolutely no hesitation in using them again. Once found not forgotten!